Competency- Based Interviewing Resource Pack
A structured resource page for IsDB participants to access training materials, submit program inputs, and support consistent application of the competency-based interviewing approach.
TRAINING RESOURCE
LECTURE DECK ACCESS
The lecture materials support the consistent transfer of interviewing standards, evidence-based assessment practices, and programme methodology across participant cohorts and organizational contexts.
Opening Lecture Deck
Conceptual foundation; framing of competencies, interviewing standards and programme logic.
Group Training Deck
Main practical delivery deck, exercises, role-play instructions, and debrief cues.
TRAINING RESOURCES
Access practical tools, learning materials, and supporting resources used throughout the programme.
Participant Workbook
Structured note space, key concepts, exercises, rating practice, reflection, and action points.
TACO™ Banking Competencies
Working assessment-use table for interview design and scoring support
Virtual Resource Set
Short refreshers, FAQs, examples of good practice, and recurring pitfalls.
Guidebook
Leave-behind practical manual summarizing concepts, process discipline, examples, rating logic and common errors.
SUBMIT PROGRAMME FORMS
Your inputs helps us improve the programme and support your application of the method
Evaluate your current interviewing approach capability
Self-Assessment
Capture key learnings and plan your next steps after applying the method
Reflection and Action Plan
Training Evaluation
Provide feedback on the training content, facilitation, and overall experience.
PROGRAMME DELIVERY ARCHITECTURE
Supporting capability development from conceptual understanding through application, coaching, evaluation, and institutional reinforcement.
Competency-Based Interview Resource Pack
This resource pack is designed to support application, not just access. Use the materials in sequence to move from understanding to execution.
How to Use
Start with the concept.
Apply using structured tools.
Practice and refine.
Reinforce through coaching and follow-up.
Pre-reading
Concept alignment
1.
Group training
Practice and application
2.
Coaching
Individual refinement
3.
Follow-up
Reinforcement
4.
Evaluation
Insight and improvement
5.
Program Flow
Concept and Positioning
Understanding competencies in practice includes the distinction between competencies, KSAs, and outcomes, as well as why evidence-based interviewing matters.
Used in: Opening session
Produces: Shared conceptual clarity and alignment
Resources: Guidebook. Opening deck. Workbook
Observation and Assessment
Evaluate responses by identifying evidence and applying consistent scoring.
Used in: Group training and coaching
Produces: Objective evaluation
Resources: Observation sheets. Scoring guides
Interview Design
Translate competency requirements into structured questions, including probes and lines of inquiry.
Used in: Group training
Produces: Structured interview questions
Resources: Question templates. Interview frameworks
Feedback and Development
Provide structured feedback and support continuous improvement.
Used in: One-to-one coaching
Produces: Development actions
Resources: Coaching records. Self-assessment
Transfer, Standards and Analytics
Embed structured interviewing into practice and capture performance data.
Used in: Follow-up
Produces: Measurable insights
Resources: Evaluation forms. Reporting templates
Curriculum Stream
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